Support

We ensure your success both early on and throughout the lifecycle of your implementation through comprehensive, efficient support.

PDL Class

Every Pearson Digital Learning customer with a current support contract can have access to online training webinars to help ensure that you're optimizing your use of PDL solutions from day one. If you are a current customer, visit PDL Class to register for the webinars today!

Community Connection

The Pearson Digital Learning’s Community Connection site provides answers to technical questions about all of our instructional, student information, and business office products—as well as troubleshooting tips, downloadable drivers, downloadable courseware, answers to frequently asked questions, and other resources—for customers with current support plans.

Support Contacts

Product support information is available for current customers at the Community Connection web site. Telephone support is available at the following phone numbers.

  Support Phone and E-mail
  Product
1.888.977.7100
technical.support@pearson.com
KnowledgeBox®
Waterford Early Reading Program™
Waterford Early Math & Science™
ELLis Essentials®
ELLis Academic®
1.800.227.8224
techsupport@pearson.com
SuccessMaker®
NovaNET®
Destinations™

For SASIxp support, please visit www.pearsonschoolsystems.com.


 


Waterford
Individually Paced Reading, Math, and Science for Pre K-2

SuccessMaker Enterprise
Adaptive Solutions for Reading Math for Grades 2-8

ELLIS
Award Winning English Language Learning Solutions

KnowledgeBox
Multimedia Learning Solution for K-6

NovaNET
Online Courseware to Achieve High School Graduation

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