Error Occurred While Processing Request
Error Occurred While Processing Request

 
The error occurred in /usr1/webroot/pearsondigitalnew/productsupport/general/support_options.cfm: line 39
Called from /usr1/webroot/pearsondigitalnew/productsupport/knowledgebox/faqs/index.cfm: line 399
Called from /usr1/webroot/pearsondigitalnew/productsupport/knowledgebox/faqs/index.cfm: line 1
 
37 : <cfset isSpecialDayToday = "false">
38 : 
39 : <cfif DateDiff("d", "#dateServer#", "#specialDay#") LTE 5>
40 : 	<cfset isSpecialDay = "true">
41 : 	<cfif QOQ_SPECIALDAY.DAY_TYPE EQ "Holiday">
Please try the following:

Browser   CCBot/1.0 (+http://www.commoncrawl.org/bot.html)
Remote Address   38.103.63.60
Referrer  
Date/Time   07-Jan-09 10:20 AM
Stack Trace
at cfsupport_options2ecfm1731084773.runPage(/usr1/webroot/pearsondigitalnew/productsupport/general/support_options.cfm:39) at cfindex2ecfm1104945224._factor7(/usr1/webroot/pearsondigitalnew/productsupport/knowledgebox/faqs/index.cfm:399) at cfindex2ecfm1104945224.runPage(/usr1/webroot/pearsondigitalnew/productsupport/knowledgebox/faqs/index.cfm:1) 

java.lang.NullPointerException
	at coldfusion.runtime.CFPage.DateCompare(CFPage.java:1073)
	at coldfusion.runtime.CFPage.DateDiff(CFPage.java:1186)
	at cfsupport_options2ecfm1731084773.runPage(/usr1/webroot/pearsondigitalnew/productsupport/general/support_options.cfm:39)
	at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:147)
	at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:357)
	at coldfusion.runtime.CfJspPage._emptyTag(CfJspPage.java:1876)
	at cfindex2ecfm1104945224._factor7(/usr1/webroot/pearsondigitalnew/productsupport/knowledgebox/faqs/index.cfm:399)
	at cfindex2ecfm1104945224.runPage(/usr1/webroot/pearsondigitalnew/productsupport/knowledgebox/faqs/index.cfm:1)
	at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:147)
	at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:357)
	at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:62)
	at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:107)
	at coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.java:48)
	at coldfusion.filter.PathFilter.invoke(PathFilter.java:80)
	at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:47)
	at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28)
	at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:35)
	at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:43)
	at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)
	at coldfusion.CfmServlet.service(CfmServlet.java:105)
	at jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:91)
	at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain.java:42)
	at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher.java:249)
	at jrun.servlet.ServletEngineService.dispatch(ServletEngineService.java:527)
	at jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService.java:192)
	at jrunx.scheduler.ThreadPool$DownstreamMetrics.invokeRunnable(ThreadPool.java:348)
	at jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRunnable(ThreadPool.java:451)
	at jrunx.scheduler.ThreadPool$UpstreamMetrics.invokeRunnable(ThreadPool.java:294)
	at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66)